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It’s given – the spa is a billion-dollar industry and growing. And nothing can stop that. Sometime in November this year, the International Spa Association (ISPA) published its 2010 Trend Watch report, naming many interesting craze for spas in 2010:

Customer Service. Great customer service is always the best! You could apply the most expensive spa treatment, but when the client isn’t satisfied with her spa experience, it’s tantamount to nothing. “As a matter of fact, 87 percent of ISPA member spas are using customer feedback mechanisms to ensure they’re exceeding consumers’ demands…” Spas must embrace better ways then to give the clients a more satisfying spa experience.

Spa Sampling Menus. This is a primary way to let spa clients get a form of “preview” of the different treatments that they’re considering.

Spa Partnerships. This permits spas to broaden their reach by forming partnerships with local businesses that may also gain from them. Through this, spas are able to advance their business and increase the number of clients by bringing the spa closer to the clients. Several schemes can be tried on like discounted prices with partner hotels or resorts. And who doesn’t like a bargain?

Social Media. From tweeting to blogging, and everything in between, it’s forecasted that in 2010 social media will remain influential in helping spa-goers make decision from what to where of spa. Needless to say, spas should take advantage of social media to gather clients.

Beauty Rest. Not yet very common, but an enticing option like this can certainly grow the total of spa visits. This simply means giving that extra time at the spa to catch some forty winks while enjoying a relaxing massage. Or rather more attractive is to just reserve a room in a spa filled with calming aroma to catch up with your sleep.

These are just few of the exciting trends that the spa industry is eyeballing for 2010. Now, there are a plenty of greater things to be excited to for your 2010 spa excursion.

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